Professional Experience

Principle UX Designer, Pearson | July 2022 to Nov 2023Pearson 2023

• Led UX strategy for enterprise-level digital learning solutions serving 2M+ monthly active users, aligning design direction with business objectives across three product domains

• Conducted user research and usability testing that informed critical product decisions, resulting in a 22% improvement in task completion rates and 15% increase in user satisfaction scores

• Collaborated with cross-functional teams of product managers and engineers to deliver design solutions that reduced development handoff time by 30% through improved prototyping fidelity

• Recognized as a Pearson Certified Innovator for contributions to the company's patent portfolio, a distinction awarded to designers who demonstrate exceptional innovation and intellectual property value

Senior Product Designer, CirrusMD | Nov 2021 to July 2022 

• Led end-to-end design process for digital health products serving 500,000+ users, collaborating with product managers and engineers to align design solutions with business goals

• Conducted user research and prototype testing that informed feature prioritization, contributing to a 20% increase in daily active users over two quarters

• Mentored 3 junior designers and championed WCAG accessibility standards across all product touchpoints, ensuring compliance and inclusivity for users with disabilities.

Visual Design Manager, Pearson | Sept 2016 to Nov 2021

• Managed and mentored a team of 8 designers, conducting regular reviews and fostering a culture of design excellence that led to 3 internal promotions within the team

• Implemented a scalable design system adopted across 5 product lines, reducing design-to-development time by 25% and ensuring brand consistency

• Partnered with product leadership to define UX roadmaps, resulting in 4 consecutive quarters of improved user engagement metrics

Lead UX Designer, Spire Digital, Inc | Nov 2011 to June 2016 

• Drove user-centered design strategies for 12+ digital products across healthcare, finance, and consumer technology sectors, delivering projects on time and 15% under budget

• Mentored and guided 5 junior designers, establishing design best practices and user advocacy frameworks still in use today

Graphic & Pre-Press Designer / Office Manager, Foils & Dies Vintage Pressworks | June 2009 to June 2011

• Managed 50+ client projects annually from concept through production, handling design, pre-press setup, and client presentations while maintaining 95% client retention rate

Pre-Press Designer, Minuteman Press DTC | June 2009 to June 2010

• Executed 100+ custom print projects with quick turnaround times, managing pre-press setup and client communications

Junior Designer, Ekstrand Creative | Aug 2008 to June 2009 

• Designed signage and wayfinding systems for major hotel and hospital clients, contributing to project wins totaling $500K+ in new revenue